People Data
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AI Data Querying: The Holy Grail That Can Build or Break Data Trust
The AI Data qeurying Problem (Or: How to Lose Faith in Data in 3 Easy Steps)…
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Cómo preparar tu ordenador para trabajar con Spark / PySpark y AWS, paso a paso.
Categoría: People DataCómo preparar tu ordenador para trabajar con Spark / PySpark y AWS, paso a paso.
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Cómo preparar tu ordenador para trabajar con Python, paso a paso. Entorno Virtual – Jupyter Notebook – SublimeText
Categoría: People DataComo instalar jupyter notebook paso a paso en Español
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Time to 1st response and csat. A box and whisker graph case.
Categoría: People DataExample of min, max and case with timestamp using SQL. Bonus a BoxPlot graph
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How to calculate support needs per hour/day of the week?
Categoría: People DataThe problem. We need to understand how many support chats we are getting to calculate coverage…
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How to find and act on unanswered support chats.
Categoría: People DataThe problem. Being sure we deal with any user’s problem: what about unanswered support chats. Our…
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A curated list of tags for chat. Proposal v1.0
Categoría: People DataThe problem. Tag list used to classify chats is not useful. We had 1400 different tags…
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Building a tags taxonomy for support interactions
Categoría: People DataA description of a tags taxonomy to classify and analyze support interactions (chats) having into account…
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A new adventure
This blog is a brother of remotefrog.com but for the moment it is just a tadpole…